Previous/Existing
Solutions
TLDR
TLDR
Alto: an option to have certain types of
messages bypass the inbox altogether, instead sending them right to a stack for
periodic checking - you end up with the things that really matter in your
inbox.
More aggregation options and linked
accounts = more complicated organisation needed
Users must manually be able to organise to
feel in control
Email is: a searchable archive, a managers
accountability source, a document courier
Email is used for: exchanging documents,
sending information to groups, improving communication across time zones,
accountability, searching for information
Released October 2012, email web
application.
aimed to keep what people liked
(aggregating multiple email accounts, for instance) and remedy what they didn't
(multiple accounts also multiplied inbox clutter and email anxiety).
a post-foldering approach to organization," says
Ramirez. (You can create folders in Alto, but AOL's studies show that few
consumers actually use them.) The stacks update dynamically and work
continuously, automatically sorting incoming messages, which also appear in
your main feed, into five default groupings: daily deals, social notifications,
retail, photos, and attachments.”
“Alto uses a visual search to display the
content being delivered: Click on the photos or attachments stack and you get
an instant array of thumbnails displaying its contents--no searching or opening
of messages required.”
“Users can also create custom stacks for
subjects like travel, work projects, or family by setting simple rules for
sorting by sender, domain, or keywords. There's even an option to have certain
types of messages bypass the inbox altogether, instead sending them right to a
stack for periodic checking. Explains Temkin, "By sifting through bulk
mail, you end up with the things that really matter in your inbox."”
“while people like having several e-mail
accounts stream into a single box, it also leads to organization problems.”
“A “snooze” feature allows you to set a
future time at which you’ll be bugged to respond to a particular e-mail.”
“AOL’s Alto, they give simple,
straightforward tools that a user can utilize to help organize their inbox.
Thus, nothing is automatic; users must, for the most part, manually create
their stacks before being able to reap the benefits.”
Team
Rio: Brevitus
“simply reading and sending email has been
proven to increase physical markers of stress … Maximum stress during the day
cooincided with full inboxes.”
“when people received emails related to the
completion of a project, their stress levels decreased … Folders were also
found to decrease stress, as users felt "in control" of their data,
rather than having it control them.”
Blog
post: Sort...or
Search?
“Folder access took slightly longer than
searching to find messages, and if you include the time spent creating folders
and the initial filing of emails, searching clearly came out ahead.
Blog
post: Birdseye Mail
“Email messages are shown as a list of
cards. Sifting through your inbox is as simple as swiping across the screen to
see the next message. Swiping up would archive the message, and tapping on the
bottom arrow reveals a list of common actions such as reply, delete, and
forward. Of course, you also have the ability to compose new messages from this
app. One of the coolest features of Birdseye Mail is the Unsubscribe button,
which automatically unsubscribes you from those annoying subscription
messages.”
“Users are also able to see their Gmail
folders lined neatly in the folders or binders layout. Each folder is given a
color, which can be used to quickly discern which folder the email belongs to
(similar to a feature that will be seen in Brevitus).”
Harvard
Business Review
Email not dead – evolving
“email is … becoming a searchable archive,
a managers accountability source, a document courier.”
“When asked to select all the tools they
trust for collaboration, respondents chose e-mail as the best, by far. Workers
use 19 distribution lists on average. But 22% would like to see e-mail adopt a
more social construction, using self-selected “followers” and “friends.””
60% of respondents access email at work
pc/laptop
11% on home PC
8% mobile
workers spend 15% of their time reading
emails, 13% writing them, 22% other email activities (searching, archiving,
navigating)
“HOW SATISFIED ARE WE WITH
E-MAIL? While people are satisfied overall, satisfaction is slightly lower
for the searchability of e-mail, and significantly lower for archive
management: Only 44% rate that highly. The lowest satisfaction is with mobile
access to e-mail: Only 37% rate it highly.”
“WHAT DO WE USE E-MAIL FOR? Half of
respondents believe that e-mail reduces the need for other file storage
systems—meaning they are using it to archive important documents. Still, this
function could improve. A third of users find e-mail search to be
time-consuming and difficult to navigate. Average time to locate a document in
e-mail is two minutes. We asked respondents to list the tasks they use e-mail
for. Note that communication between individuals—the original intent of
e-mail—isn’t even listed in the top five activities.”
76% exchanging documents
69% sending information to groups
61% improving communication across time
zones
60% accountability
59% searching for information
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